Software Engineer, AI Agents

Hightouch

🔍 Observed

$180K - $320K USD

Remote (North America) First seen 3 weeks ago Last seen 5 hours, 9 minutes ago Greenhouse

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Job Description

AI Summary

• Build and architect production AI agent systems that help marketing and growth teams leverage their data warehouses for content creation, campaign planning, and strategy execution • Rapidly prototype AI proofs of concept and make key decisions about LLM architecture while developing deep understanding of user workflows to create seamless AI-assisted experiences • Strong backend architecture skills and product intuition required; prior LLM/AI experience not necessary but technical excellence and ability to think creatively about AI applications essential • Salary range $180,000–$320,000 USD annually with location-independent remote-first work; interview process emphasizes product sense, system design, and culture fit without traditional coding interviews • Join a growing company serving 1,000+ customers including Spotify, Domino's, and Grammarly at the intersection of LLMs and cloud data warehouse adoption

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We’re looking to add a product-minded AI engineer to the team. The ideal candidate will have strong customer and product thinking, and the ability to be highly creative with LLM applications. We are looking for someone who can both rapidly prototype and architect production LLM pipelines.

Example workstreams include:

Quickly iterating and developing proofs of concept (POCs) to explore the maximum potential of integrating AI into data and marketing workflows
Making key decisions about the choice of AI architecture and frameworks
Building production data agents that can make use of a company’s data to seamlessly answer analytics and data science questions about their users and marketing efforts
Developing a deep understanding of user workflows to create seamless AI-assisted user experiences

We're seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills, particularly in backend architecture, and product intuition are essential for understanding and executing these projects from start to finish.

This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense and creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
System Design Screen [60m]: Designing a data processing feature end-to-end.
Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
Agent Building Systems Interview [75m]: Work with the interviewer to architect an agentic system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

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Job Information

Company:
Hightouch
Location:
Remote (North America)
Work Location:
Remote
Experience Level:
Executive
Source:
Greenhouse
Status:
Active

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65 /100

Likely Active (65)

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