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Market-Observed Role 🔍 Observed Likely Active (65-79)
This role was detected through Carta's hiring system and hasn't been verified directly by the employer. Our algorithm scored it as Likely Active (65-79) based on freshness, specificity, and company patterns. What does this mean? →

Senior Program Manager, Account Management Strategy & Operations

Carta
🔍 Observed
68
Hiring Activity Score
Likely Active (65-79)
  • Base score
  • Posted 21 days ago
  • has salary, has location, quality description (6697 chars)
  • High confidence (90%)
  • Direct ATS (greenhouse)
How the Hiring Activity Score works →
$129K - $152K USD
New York, NY First seen 3 weeks ago Last seen 4 hours, 20 minutes ago Greenhouse
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Job Description

AI Summary
• Develop and implement scalable programs for Carta's Venture Capital Account Management team to enhance customer experience, retention, and revenue growth across the customer lifecycle. • Own governance of key account management activities including business reviews, renewals, account growth, and customer engagement while tracking KPIs and operational metrics. • Partner cross-functionally with GTM, Delivery, R&D, and Finance teams to improve customer retention, reduce churn, and identify upsell/cross-sell opportunities. • Identify operational inefficiencies and lead initiatives to improve workflows, systems, and team processes while supporting long-term strategic initiatives. • Work with a company serving 65,000+ companies managing $185B in assets, offering significant growth potential and exposure to the private markets infrastructure space.
Job Information
  • Company:
    Carta
  • Location:
    New York, NY
  • Experience Level:
    Senior
  • Source:
    Greenhouse
  • Status:
    Active
Activity Score
68 /100
Likely Active (68)

Higher scores indicate more likely active hiring based on listing freshness, company activity, and other signals. Learn more →

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🔍 Observed Market-Observed Roles

These roles were detected through employer hiring systems like Workday. They haven't been verified by the employer directly, so we score each one using our Hiring Activity Score — an algorithm that analyzes freshness, specificity, company hiring patterns, and more to estimate whether the role is actively being filled.

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