Program Manager, Alliances & Channels

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Alliances & Channels (A&C) team is responsible for building a vibrant ecosystem of partners that accelerates Stripe’s mission. Within A&C, the Programs team drives partner success and ecosystem growth at scale through programs, incentives, enablement, and operational rigor.

What you’ll do

You will be the AMER analytics and execution engine for A&C Programs—turning partner motions (sales plays, SDR workflows, incentives) into measurable, repeatable operating systems. You will ship dashboards and program mechanics that make partner signals actionable for sellers and make program performance visible to leadership.

This role is intentionally data-forward. It’s for someone who can independently go from ambiguous problem → metric definitions/data model → dashboard → operating cadence, and raise the quality bar in the process without needing a big team.

Responsibilities

• Build and maintain AMER dashboards and recurring reporting for partner program health and outcomes (adoption, partner-sourced inputs, play performance, incentives throughput)
• Independently define metrics, data models, and documentation (definitions + user guides) so reporting is trusted and reusable
• Develop seller-facing, read-only reporting experiences that make partner signals actionable (e.g., “my patch” views and account drilldowns with signal type/recency and the right Stripe contact)
• Partner with GTM Ops and data owners to improve data availability and correctness; identify gaps and drive pragmatic fixes
• Own the A&C Programs operating interface with the sales development representatives that support partners including developing intake standards, routing rules, play briefs, QA loop, and weekly/monthly performance readouts tied to SLAs and pipeline outcomes.
• Operationalize and track the effectiveness of partner-ready sales plays end-to-end (inputs, workflows, scorecards, iteration loop) and drive a consistent cadence to monitor and improve execution.
• Improve incentives/funding request readiness and cycle time via templates, completeness checks, and tracking—so incentives owners can focus on approvals/contracting while execution stays unblocked
• Proactively identify at-risk program/analytics work and step in to unblock delivery when timelines or data quality are at risk

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in analytics, operations, program management, revenue operations, or a similar role in a GTM environment
• Hands-on analytics skill, including strong comfort with Salesforce and SQL (or equivalent) and demonstrated experience building dashboards that are used by operators and sellers (not just one-off analysis)
• Comfort working across imperfect data sources and improving definitions and data hygiene over time
• Demonstrated experience running cross-functional operating cadences (standing up workflows, aligning stakeholders, tracking actions, delivering outcomes)
• Clear written communication skills; ability to write concise operating notes, metric definitions, templates, and status updates

Preferred qualifications

•  Familiarity with partner ecosystems (SIs, ISVs, platforms) and co-sell/co-deliver motions