New RJRP now shows Market-Observed Roles alongside verified postings — scored by our Hiring Activity algorithm. How it works →
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Market-Observed Role 🔍 Observed Likely Active (65-79)
This role was detected through hellomateo's hiring system and hasn't been verified directly by the employer. Our algorithm scored it as Likely Active (65-79) based on freshness, specificity, and company patterns. What does this mean? →

Junior Customer Success Manager:in (m/w/d) - Software Startup

hellomateo
🔍 Observed
72
Hiring Activity Score
Likely Active (65-79)
  • ✅ Base score
  • ✅ Posted 7 days ago
  • ✅ has location, quality description (4388 chars)
  • ✅ High confidence (90%)
  • ✅ Known publisher (arbeitnow)
How the Hiring Activity Score works →
Berlin First seen 1 week, 2 days ago Last seen 9 hours, 54 minutes ago Arbeitnow
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Job Description

AI Summary
• Guide new customers through onboarding and conduct training sessions to maximize platform adoption and value from hellomateo's marketing and service technology software • Serve as the bridge between product, sales, and support teams while managing day-to-day customer issues with pragmatism, speed, and reliability • Identify upselling and cross-selling opportunities, optimize the customer journey using data and feedback, and document insights to improve services • Require excellent German (C2) and English (B2/C1) communication skills, ability to explain complex information clearly, and strong organizational capabilities • Enjoy competitive compensation, modern office-first culture in Berlin, complete autonomy in the role, and team perks including transit pass, wellness membership, weekly breakfasts, and monthly events
Quick Actions
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Job Information
  • Company:
    hellomateo
  • Location:
    Berlin
  • Job Type:
    Full-Time
  • Experience Level:
    Entry
  • Source:
    Arbeitnow
  • Status:
    Active
Activity Score
72 /100
Likely Active (72)

Higher scores indicate more likely active hiring based on listing freshness, company activity, and other signals. Learn more →

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Same commitment to real jobs. More opportunities for you. Here's how it works.

✓ Verified Employer-Verified Posts

These jobs were posted directly to RJRP by the employer. The company has been verified through our multi-step process. This is our gold standard — the employer is real, the job is real, and you can apply with confidence.

✓ 100% employer verified
🔍 Observed Market-Observed Roles

These roles were detected through employer hiring systems like Workday. They haven't been verified by the employer directly, so we score each one using our Hiring Activity Score — an algorithm that analyzes freshness, specificity, company hiring patterns, and more to estimate whether the role is actively being filled.

📊 Only high-scoring listings are shown

Our promise hasn't changed. We will never show you a listing we can't stand behind. Market-observed roles must pass our scoring threshold before they appear on RJRP. Anything that looks like a ghost job, a talent pipeline, or a dead listing gets filtered out — you'll never see it.