Service Technician, Apprentice

Objective of this position is to learn and become proficient in performing the responsibilities; of troubleshooting, problem solving, preventative maintenance, service, and repair of machine tools. Incumbent performs all job functions in a high quality, efficient and timely manner. Incumbent works as a member of a team and assists team members as required and makes recommendations to supervisor on process improvements.

This position is considered a Safety Sensitive position. Pay Range: $20.00 - $30.00 per/hour ESSENTIAL RESPONSIBILITIES: • Work towards completing the apprentice level training or vendor certification program at or above expected proficiency. • Participates in "On the Job Training" including Installations, showroom preparation, repairs, troubleshooting, and preventative maintenance as required by the training program.

• Incumbent ensures high quality levels/standards in all work performed and follows all safety procedures and requirements. • Works with internal team members on proper installation, service/repair procedures for current and new equipment/machines and processes. • Communicating as needed by our customers to include notification of arrival, progress updates, and checking out upon leaving the customer site.
• Consults with other team members, internal departments and/or external vendors to resolve issues related to installation and service/repair. • Accurately documents, completes and reports required information for work records and reports. • Responsible for maintaining current technical, interpersonal, and communication skills through continuous development.
• Responsible for the cleanliness, care, and upkeep of all company property. • Based on business need, assists, supports and/or performs other job functions within department or other work areas within scope and ability. ESSENTIAL QUALIFICATIONS: (FOR IMMEDIATE EMPLOYMENT AS AN APPRENTICE/TRAINEE) • Minimum of a 2-year technical degree in the related fields of study: Electronic, Electrical, Electro/Mechanical, CNC Technology, or a minimum of a High School Degree/Vocational Machining Training and 2 years experience in the troubleshooting, installation, and repair of Machine Tools Products or Maintenance Repair.
• A valid Drivers License, a good driving record, and the ability to “legally” operate a company “Service” vehicle or personal vehicle for company business. Company vehicles are assigned at the conclusion of training period. • Must be able to obtain and maintain a valid Passport.

Must be able to travel in support of training, out-of-state or out-of-country customers, and assist other divisions as required to support business demand. • Demonstrated commitment of customer satisfaction. • Good interpersonal communication skills.

• Ability to maintain professional conduct when dealing with customers, peers, builder representatives and suppliers. • Demonstrated professional appearance, self-starter and effective planning and organization skills. • Ability to participate as a member of a team, crossing department and divisional lines.
• Ability to use PC and job-related software/programs for programming, documentation/record keeping. • Physical demands; bending, stooping, standing, lifting, pushing, and pulling. Must work in sometimes wet, greasy, and dirty environment.
• Willing to work flexible hours, including weekends and evening hours as required by assigned task or customer demands. Working Conditions: Manufacturing work environment which includes moving and lifting mechanical machine components, potentially loud, and dirty equipment, with exposure to a variety of non-hazardous and hazardous chemicals and airborne particles. Job requires hands on work with machine tools and associated equipment.

Perks and Benefits: • Medical, Dental, and Vision Insurance • Short- and Long-Term Disability • Paid time off and holiday pay • 401K plan with company match • Maternity and Paternity leave