Associate, Provider Experience Strategy

Oscar Health

🔍 Observed

$89K - $116K USD

Atlanta, Georgia, United States First seen 3 weeks ago Last seen 1 hour, 27 minutes ago Greenhouse

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Job Description

AI Summary

• Develop and execute cross-functional provider experience initiatives at a health insurance company, working with Service Operations, Network, and Claims teams to improve provider satisfaction and outcomes • Manage end-to-end projects including planning, stakeholder engagement, data analysis, and executive communications while independently driving strategic insights and recommendations • Requires 3+ years in strategy/operations or consulting, plus 2+ years delivering projects independently; must use data and metrics to inform decisions and execute enterprise-wide initiatives • Remote position based in Atlanta, Georgia with salary range of $88,560–$116,235 annually, plus benefits, unlimited vacation, and performance bonuses • Preferred qualifications include experience in fast-paced strategy environments, healthcare industry background (insurance, health systems, or consulting), and strong analytical and relationship management skills

Hi, we're Oscar. We're hiring an Associate to join our Provider Experience Strategy team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate, Provider Experience Strategy is responsible for working cross functionally with teams across Oscar to drive forward initiatives that directly contribute to an improved experience for our providers. Key focus areas may include work in support of our Service Operations team, Network team, and Claims organization. The ideal candidate will be excited about blending strategic thinking, analytical skills (qualitative and quantitative), a natural sense of curiosity, and relationship development to be successful in the role.

You will report into the Associate Director, Provider Experience Strategy.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

Supports the end-to-end management of cross-functional projects, including project plan creation, stakeholder engagement, and relationship management to drive successful outcomes
Drives insights generation by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
Collaboratively works with diverse stakeholder groups to formulate proactive implementation, communications, and program strategies
Proactively identifies next step opportunities in assigned work, drawing out conclusions from underlying analyses
Develops executive-level communications to convey the impact of Provider Experience Strategy's work to our business partners and leadership across Oscar
Compliance with all applicable laws and regulations
Other duties as assigned

Requirements:

3+ years experience in strategy and operations, consulting or a related field
2+ years of experience in delivering projects/programs independently and within a team environment
Experience using data and metrics to drive strategic decisions and program improvements
Successfully executed enterprise-wide initiatives, including project plan definition, coordination of resources, and implementation of strategic recommendations

Bonus points:

Experience / background in a fast-paced strategy & operations environment
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
Experience with SQL or other data analytics platforms

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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Job Information

Company:
Oscar Health
Location:
Atlanta, Georgia, United States
Experience Level:
Senior
Source:
Greenhouse
Status:
Active

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65 /100

Likely Active (65)

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