Solutions Engineer, Bridge

About Bridge

We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward.

We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement.

About the Team

The Solutions Engineering team partners with our GTM teams and customers to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

You will work with founders, C-level executives, finance leaders, product design and engineering teams across a range of startups to large global brands and platforms who are building financial services solutions. 

What You'll Do

You will be a part of the founding team of Solutions Engineers making sure Bridge customers understand the value of our solutions, that they know how to properly integrate with our technology, and that they’re supported throughout their journey with Bridge. You will design the strategy for this team, and execute it.

Responsibilties

• Support key new logo pursuits alongside the sales team.

• Help signed customers integrate and go live with Bridge solutions.

• Cultivate and deliver expansion opportunities and product adoption within existing customer base.

• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments. 

• Work to deeply understand the customer’s business objectives, and then design and apply Bridge’s solutions to their challenges.

• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations and solution demos. 

• Bring understanding of the market to our Product and Engineering teams by acting as the “Voice of the User.”

• Act as a crucial part of the GTM team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Bridge and its benefits.

Minimum Requirements

• 5+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.

• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.

• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.

• Thorough understanding of the software development lifecycle and API architecture.

• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.

• Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

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