Account Manager, Growth

ABOUT RAMP At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done.

We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent.

More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies.

The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies https://www.fastcompany.com/91038883/ramp-most-innovative-companies-2024 list and LinkedIn’s Top U.S. Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-50-us-companies-rise-linkedin-news-hxote/?trackingId=uBI29YlAOxikbTI7cdvG4g%3D%3D for more than 3 years, as well as the Forbes Cloud 100 https://www.forbes.com/sites/richardnieva/2024/08/06/ramp-cloud-100/, CNBC Disruptor 50 https://www.cnbc.com/2024/05/14/ramp-cnbc-disruptor-50.html, and TIME Magazine’s 100 Most Influential Companies https://time.com/collection/time100-companies-2023/6285147/ramp/.

ABOUT THE ROLE As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.

WHAT YOU’LL DO - Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close - Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline - Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp - Leverage sales methodologies to uncover customer needs and pain points - Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy - Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers WHAT YOU NEED - Minimum 2 years of customer-facing or direct sales experience - Proven track record of achievement in a high velocity business environment - Prior CRM experience (preferably Salesforce) - Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes - Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges - Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers - Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment - Dedication to tracking and improving performance and efficiency on a daily basis - Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations - Organizational, project management, and time management skills - Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes NICE-TO-HAVES - Bachelor’s degree from an accredited university - Experience with financial services sales - Experience at a high-growth startup BENEFITS (FOR U.S.-BASED FULL-TIME EMPLOYEES) - 100% medical, dental & vision insurance coverage for you - Partially covered for your dependents - One Medical annual membership - 401k (including employer match on contributions made while employed by Ramp) - Flexible PTO - Fertility HRA (up to $10,000 per year) - Parental Leave - Pet insurance - Centralized home-office equipment ordering for all employees - Health and Wellness stipend - In-office perks: lunch, snacks, drinks, and more - Budget for intra-office travel - Relocation support to NYC or SF (as needed) REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice