Director, Corporate Editorial and Storytelling

Chime

🔍 Observed

$14K - $16K USD

San Francisco, CA First seen 3 weeks ago Last seen 5 hours, 7 minutes ago Greenhouse

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Job Description

AI Summary

• Lead corporate editorial strategy and storytelling across multiple channels for fintech company Chime, shaping narratives for investors, policymakers, media, and employees through both traditional and digital-first approaches • Own hands-on editorial work including writing, editing, and publishing while building team playbooks and standards; manage rapid response storytelling and experiment with formats like short-form video, podcasts, and interactive content • Integrate AI tools (ChatGPT, Sora, Runway, Synthesia, ElevenLabs) into editorial workflows to accelerate production, scale creativity, and optimize story placement using analytics and sentiment analysis • Lead and mentor a lean core team while partnering with Communications, Legal, Policy, and Marketing departments to align storytelling with business priorities • Competitive compensation of $202,000–$280,000 base salary plus bonus, equity package, and full benefits; position emphasizes digital innovation and building a next-practice editorial function in tech

About the role

Chime is looking for a bold, digitally native editorial leader to take our strong foundation and build one of the most future-forward corporate editorial functions in tech. As Director of Corporate Editorial, you’ll define how we tell Chime’s story to investors, policymakers, media, industry talent, and employees—through innovative storytelling, rapid response, and creative experimentation. This role goes beyond publishing content: it’s about shaping narratives that matter, mining stories from across the company and industry, and transforming them into campaigns that resonate at scale.

You’ll operate at the intersection of traditional media fluency and digital-first innovation, crafting compelling stories for a traditional media outlet one day and driving a snackable video reel the next. You’ll inspire a lean, high-performing team that pairs journalistic chops with AI-powered tools to accelerate output, personalize at scale, and create an editorial engine that is award-winning, next practice, and impossible to ignore.

The base salary offered for this role and level of experience will begin at $202,000.00 and up to $280,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

Editorial Strategy & Narrative Development

Own and evolve Chime’s corporate editorial strategy, aligned with business priorities and Corporate Affairs narratives.
Act as both strategist and creator: shaping the vision while writing, editing, and publishing hands-on.
Build on the draft editorial standards and channel playbooks our team has started, and help define and finalize them to unify Chime’s voice across owned, earned, and social platforms.

Story Mining & Rapid Response

Surface and package stories from across Chime—products, people, policy, and culture.
Partner with the communications team on newsjacking and rapid response storytelling, helping turn corporate moments into cultural moments.
Experiment with new formats including short-form video, podcasts, newsletters, interactive features, and snackable social content (e.g., LinkedIn, blog, and other owned channels).

AI-Powered Editorial Innovation

Integrate AI tools (ChatGPT, Sora, Runway, Synthesia, ElevenLabs, etc.) into editorial workflows to speed production and scale creativity.
Build human-in-the-loop systems that balance creativity, governance, and speed.
Use analytics, influencer discovery, and sentiment tools to optimize placement and impact, and collaborate with external validators or partners to authentically amplify stories.

Leadership & Team Development

Guide and mentor a lean core team, tapping contractors, freelancers, and agencies when needed to scale impact.
Partner closely with Communications, Legal, Policy, Marketing, and executives to align storytelling with strategy.

Measurement & Impact

Build a self-learning editorial system with A/B testing, real-time analytics, and reputation feedback loops.
Define KPIs that measure reach, resonance, and reputational impact—and continuously raise the bar.

To thrive in this role, you have:

10+ years in corporate communications, journalism, digital media, or brand storytelling.
Proven success leading editorial strategy in fintech, technology, or policy-influenced industries.
A journalist’s instinct for clarity, timing, and story—paired with a marketer’s understanding of audience and distribution.
Strong writing and editing ability across formats: op-eds, blog posts, speeches, scripts, and social copy.
Experience building and leading creative/editorial teams and managing external partners.
Familiarity with SEO, CMS, and analytics tools; fluent in testing, optimization, and data-driven storytelling.
Comfort navigating regulated industries and collaborating with executives.

#LI-MM1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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Job Information

Company:
Chime
Location:
San Francisco, CA
Experience Level:
Senior
Source:
Greenhouse
Status:
Active

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65 /100

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