Senior Technical Program Manager, Safety

Discord

🔍 Observed

$196K - $220K USD

San Francisco Bay Area First seen 3 weeks, 1 day ago Last seen 11 hours, 4 minutes ago Greenhouse

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Job Description

AI Summary

• Develop and drive Discord's Safety compliance programs, managing cross-functional projects between Engineering, Product, and Trust & Safety teams to meet regulatory requirements. • Leverage technical program management expertise to move safety initiatives from concept through completion, with accountability for code, products, and compliance processes. • Require 5+ years of technical PM/TPM experience with demonstrated background in Safety programs (moderation, detection, age verification) at similarly-sized companies. • Lead complex, competing projects by breaking down challenges into workable components, using metrics and data to demonstrate impact and drive adoption. • Position based in San Francisco Bay Area with salary range of $196,000-$220,500 plus equity and benefits.

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Technical Program Managers operate within the Engineering organization and have technical knowledge that enables them to manage company-wide programs, guide cross-team projects, and accelerate the execution of a team's roadmap. This is a Senior TPM role, reporting to the Senior Manager of TPM, responsible for developing and driving Safety programs, especially focused on compliance. If you are a productive, first-principles thinker, who develops strong relationships between partners we'd encourage you to apply!

Please note - this position is based in the San Francisco Bay Area.

What You'll Be Doing

Leverage your strong customer-centric mindset to help build and run our Safety compliance program
Develop a holistic and enduring ownership model for our code, products, and programs that allows us to quickly meet compliance needs
Work closely Product and Platform Compliance, Safety Engineering, and other cross-functional engineering teams to implement solutions for compliance requirements
Partner with Safety leadership to identify, develop, and run programs that improve the safety and experience of our users
Manage multiple complex projects, often with competing timelines and resource needs
Partner with our Trust Operations teams to leverage existing processes and enact compliance changes

What you should have

Experienced with Safety programs (e.g. Moderation, Detection, Age Verification, etc.) at a similarly-sized company
Worked with Engineering, Product, and Trust & Safety leadership to align on and implement Safety or Compliance related programs
5+ years of Technical Product/Program Management experience, Safety Engineering, or Safety TPM work
Knowledge and deep experience in technical program management methodologies
Experience moving technical or engineering programs from concept to completion and promoting the impact using metrics, growth examples, value etc
Can break down complex challenges into workable components and make continuous progress towards solving a problem vs. trying to boil the ocean

Bonus Points

A love for helping & empowering others
BA/BS in Computer Science, Engineering, or relevant technical experience
Strong customer-empathy that ensures your preferred solutions take into account both Safety and company needs

The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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Job Information

Company:
Discord
Location:
San Francisco Bay Area
Experience Level:
Senior
Source:
Greenhouse
Status:
Active

Activity Score

65 /100

Likely Active (65)

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