New RJRP now shows Market-Observed Roles alongside verified postings — scored by our Hiring Activity algorithm. How it works →
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Market-Observed Role 🔍 Observed Likely Active (65-79)
This role was detected through Gusto's hiring system and hasn't been verified directly by the employer. Our algorithm scored it as Likely Active (65-79) based on freshness, specificity, and company patterns. What does this mean? →

Future Opportunities: Payroll Advocate

Gusto
🔍 Observed
65
Hiring Activity Score
Likely Active (65-79)
  • Base score
  • Posted 21 days ago
  • has salary, has location, quality description (7299 chars)
  • Direct ATS (greenhouse)
How the Hiring Activity Score works →
$21 - $35 USD
Denver, CO; Chicago, IL; Phoenix, AZ; First seen 3 weeks ago Last seen 3 hours, 22 minutes ago Greenhouse
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Job Description

AI Summary
• Act as the primary support contact for payroll and benefits customers, handling inquiries via phone, email, and video while building long-term relationships and trust • Serve as a subject matter expert on Gusto's payroll and benefits products, providing proactive education and guiding customers through new features to enhance their experience • Identify at-risk customers and develop creative solutions to prevent churn while advocating for product improvements based on customer feedback and needs • Use AI-assisted tools to efficiently research and communicate with customers while maintaining accuracy, compliance, and Gusto's brand voice • This is a future opportunity with a start date in 2026; interested candidates should submit their resume and interest form to be considered for the customer experience team
Job Information
  • Company:
    Gusto
  • Location:
    Denver, CO; Chicago, IL; Phoenix, AZ;
  • Experience Level:
    Mid
  • Source:
    Greenhouse
  • Status:
    Active
Activity Score
65 /100
Likely Active (65)

Higher scores indicate more likely active hiring based on listing freshness, company activity, and other signals. Learn more →

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We now show two types of job listings

Same commitment to real jobs. More opportunities for you. Here's how it works.

✓ Verified Employer-Verified Posts

These jobs were posted directly to RJRP by the employer. The company has been verified through our multi-step process. This is our gold standard — the employer is real, the job is real, and you can apply with confidence.

✓ 100% employer verified
🔍 Observed Market-Observed Roles

These roles were detected through employer hiring systems like Workday. They haven't been verified by the employer directly, so we score each one using our Hiring Activity Score — an algorithm that analyzes freshness, specificity, company hiring patterns, and more to estimate whether the role is actively being filled.

📊 Only high-scoring listings are shown

Our promise hasn't changed. We will never show you a listing we can't stand behind. Market-observed roles must pass our scoring threshold before they appear on RJRP. Anything that looks like a ghost job, a talent pipeline, or a dead listing gets filtered out — you'll never see it.