Sr. Manager - Software Engineering - IAM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Engineering Manager for the Authentication Platform leads the team responsible for the core identity services that power Salesforce’s production infrastructure. You will oversee a critical suite of services, including Kerberos-based authentication, TOTP, and FIDO2 systems. This role is at the heart of our Production IAM stack, ensuring that every access request across our global fleet is secure, authenticated, and resilient.

You will manage a team of specialists who bridge the gap between legacy infrastructure protocols and modern, cloud-native identity standards to defend against sophisticated threats. Your Impact: Platform Ownership: Drive the strategy and execution for the Authentication Platform, ensuring these foundational services scale horizontally across diverse substrates. Protocol Mastery: Provide technical leadership across a diverse protocol stack, from Kerberos and LDAP to modern WebAuthn/FIDO2 and TOTP implementations.

Mission-Critical Availability: Guarantee the reliability of services that are "tier 0" dependencies for the entire company, targeting 4 or more 9s of availability. Security Advocacy: Partner with security architects to implement Zero Trust principles, ensuring the platform enforces strict adherence to least privilege and robust identity verification. Talent Development: Lead and mentor a team of senior software engineers, fostering a culture of high-quality code, rigorous testing, and operational excellence in a DevOps/Service Ownership model.

Minimum Requirements: Experience: Minimum 13 years of Software Engineering experience, with 3-5 years of leadership experience in high-pressure, infrastructure-centric environments. Deep Authentication Knowledge: Proven expertise in Kerberos and identity protocols (SAML, OIDC, LDAP). Distributed Systems at Scale: Experience managing systems with massive throughput and high availability requirements in Public Cloud (AWS/GCP) or hybrid environments.

Technical Stack: Familiarity with Java, Go, or C#, and experience with container orchestration (Kubernetes) and modern CI/CD pipelines. Leadership: A track record of hiring and growing senior engineering talent and managing multi-functional stakeholders in a global environment. Agile Mindset: Experience running Scrum/Agile processes with a heavy emphasis on security-first development and automated testing.

Preferred Requirements: IAM Specialist: Experience building or maintaining enterprise-grade Identity Providers (IdP) or Multi-Factor Authentication (MFA) platforms. Security Hardening: Understanding of hardware security modules (HSMs), PKI, and secure credential storage. Compliance & Auditing: Knowledge of how authentication systems meet PCI, SOC2, or HIPAA requirements.

Operational Grit: Experience managing on-call rotations for high-visibility production services. *LI-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best .

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all.

And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

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The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.