Global Incentive Compensation Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Role Title: Global Incentive Compensation Manager Location: Irvine, California (Hybrid) Role Overview The Global Incentive Operations team ensures the accuracy and completion of the order-to-commission quota retirement process within Salesforce. This team manages ongoing attainment and associated operations for our indirect sales teams. In this role, you will provide guidance on resolutions while adhering to established policies and processes.

This position is critical to our monthly and quarterly commission cycles and offers an outstanding opportunity to collaborate with the Global Revenue Operations Team. Responsibilities and Duties - Commission Management: Oversee the monthly commission process for indirect sales teams, ensuring calculations comply with commission plans and managing exception requests. - System Administration: Manage sales compensation plans within the Incentive Compensation Management (ICM) tool.

• Sales Support: Act as a trusted advisor to the sales team by resolving inquiries via Slack or commission cases and processing adjustments as needed. - Cross-Functional Partnership: Partner with upstream and downstream business functions to support projects related to sales enablement, SOX readiness, and system integrations. - Strategy Execution: Collaborate with Design and Operations teams to execute policy decisions, including new fiscal year and mid-year changes.
• Process Optimization: Create and document policy changes; leverage technology and AI to drive efficiency. - Data Analysis: Utilize data models and Salesforce objects to analyze gaps and implement process improvements based on existing functionality. Qualifications - Bachelor’s Degree in Business, Finance, or a related field, and/or 2+ years of relevant work experience.
• Strong experience with order management systems, preferably within a CRM environment. - Excellent problem-solving, analytical, and critical thinking skills. - Strong written and oral communication skills with the ability to work effectively across functional groups.
• Detail-oriented and capable of prioritizing tasks in a fast-paced, dynamic environment. - Ability to work both independently and as a collaborative team player. Technical Skills - Advanced: Google Sheets, Google Slides, Google Docs, and Microsoft Excel.
• Intermediate: Salesforce Reports & Dashboards and Slack. - Basic: Documentation. Preferred Skills (Nice to Have) - Experience with ICM tools (e.g., Spiff, Xactly, Callidus, Varicent).
• Familiarity with Tableau (Basic), SQL, or Quip. - Experience with AI tools (e.g., Gemini, NotebookLM, Slack Agents). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.

Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly?

It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.