Multi-Channel Campaign Operations Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a high-impact Marketing Performance Manager to serve as a strategic "Digital Architect" for the Slack growth engine. This role is designed for a performance-driven strategist with a "consulting mindset" who can navigate the complexities of a large-scale SaaS environment while pioneering the transition into the next generation of search. You will act as the primary liaison between technical data signals and executive-level strategy, ensuring Slack remains the "definitive answer" for both human users on social media and AI agents in generative search results.

Key Responsibilities: Strategic GEO/AEO Consulting: Advise on strategy for Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), ensuring Slack content is citable and authoritative in LLM results (ChatGPT, Perplexity, etc.). Organic Social Insights: Develop and recommend high-engagement strategies on platforms like LinkedIn to build brand authority and capture high-intent demand. Integrated Performance Advertising Optimization: Optimize and support complex paid social and digital advertising campaigns, prioritizing pipeline quality (MQL/SQL) and CAC over surface-level clicks.

Cross-Functional Consulting: Collaborate with Product Marketing and Engineering to ensure SEO/AEO requirements are built into the site architecture and product roadmap. Required Experience: Technical Mastery: 7+ years of experience in performance marketing with at least 3+ years in B2B SaaS or performance consulting. Modern Search Expertise: Proven track record of supporting SEO/AEO programs that drive measurable pipeline growth.

Analytical Fluency: Ability to interpret complex multi-touch attribution data and translate it into clear, executive-ready narratives for the C-suite. Salesforce is seeking a high-impact Marketing Performance Manager to serve as a strategic "Digital Architect" for the Slack growth engine. This role combines performance-driven strategy with a consulting mindset, focusing on navigating large-scale SaaS complexities while pioneering next-generation search optimization.

The position acts as the primary liaison between technical data signals and executive-level strategy, ensuring Slack remains the definitive answer for both human users on social media and AI agents in generative search results. Key responsibilities include strategic GEO/AEO consulting for LLM optimization, organic social insights development, integrated performance advertising optimization prioritizing pipeline quality over surface metrics, and cross-functional collaboration with Product Marketing and Engineering. The role requires 7+ years of performance marketing experience with 3+ years in B2B SaaS, modern search expertise with proven SEO/AEO pipeline growth, and analytical fluency to translate complex attribution data into executive-ready narratives.

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Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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