Senior Director, Technology Program Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Title: Senior Director, Portfolio & Technical Program Management (People Leader) Organization: Salesforce on Salesforce Technology Location: Indianapolis The Role The Senior Director of Portfolio & Technical Program Management (TPM) will lead enterprise-scale portfolio governance and execution across multiple product & engineering pillars in Digital Enterprise Technology's (DET) Salesforce on Salesforce (SFonSF) organization. This leader will drive strategic alignment, execution rigor, and operational excellence across complex, multi-cloud programs—particularly across platform, AI, Agents, and enterprise transformation initiatives. You will oversee a high-performing organization of Portfolio Leaders and Technical Program Managers responsible for delivering large, cross-functional initiatives spanning products such as Sales Cloud, Service Cloud, Data Cloud, and AI/Agent-driven capabilities.

This role requires deep expertise in scaling SaaS platforms, leading through influence, and building world-class program management disciplines in a fast-paced, innovation-driven environment. Your Impact Portfolio Strategy & Governance Define and operationalize portfolio management frameworks that align investments to Salesforce's highest value strategic priorities Partner with Product, Engineering, and Executive leadership to prioritize initiatives, manage capacity, and optimize ROI Establish portfolio health metrics, OKRs, risk frameworks, and executive reporting mechanisms Lead quarterly and annual planning cycles across multiple product portfolios Technical Program Leadership Drive execution of large-scale, cross-cloud technical programs including AI platform capabilities, infrastructure modernization, and platform scalability initiatives Ensure technical alignment across architecture, security, reliability, compliance, and data governance Proactively identify dependencies, risks, and systemic execution bottlenecks across global teams Team Leadership & Culture Build, mentor, and scale a best-in-class Portfolio & TPM organization, including multiple direct reports of both people leader Portfolio Managers, TPMs and IC TPMs Multiply talent: Actively mentor and develop leaders beyond your immediate organization Create clear career paths, conduct regular coaching, and manage performance aligned to Salesforce's high standards of performance and delivery Foster a culture of accountability, transparency, collaboration, and operational excellence Executive Partnership Serve as a trusted advisor to VPs, SVPs, and EVP stakeholders internal to SFonSF Technology and across our business teams of stakeholders Drive data-driven executive decision-making through clear dashboards and portfolio analytics Lead executive-level reviews, including program core team cadences and executive steering committees Operational Excellence Champion standardized program management and work management tooling, governance, and best practices across global teams Champion scalable Agile, SAFe, and hybrid delivery models appropriate for enterprise SaaS delivery Improve predictability, time-to-deliver, and cross-functional outcomes What Success Looks Like This role directly influences Salesforce's ability to scale innovation, accelerate AI and Agentic platform capabilities, and deliver predictable enterprise outcomes across its global product portfolio. The Senior Director will help shape how Salesforce builds, funds, and executes its most critical strategic initiatives.

We'll measure success through: Business impact clarity – clear line of sight from corporate strategy to delivery of strategic technology initiatives Improved delivery predictability across our technology portfolio; increased on-time, on-scope program delivery across complex, cross-cloud initiatives Cross-functional alignment and reduced organizational friction; reduced cross-team dependency friction and faster decision velocity Organizational maturity & talent development with a high-performing TPM and Portfolio leadership bench with clear role clarity and career progression Executive confidence in our delivery commitments with clear, concise executive communication that enables faster, higher-quality decisions Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent technical leadership experience (advanced management degrees preferred) 12+ years of relevant experience in roles leading leaders of leaders Proven track record delivering complex, multi-product, enterprise-scale programs Proven ability managing large technology portfolios with complex operational aspects Experience engaging SVP-level stakeholders as a trusted advisor Strong financial and operational literacy with experience connecting technology delivery output to business outcomes and market impact Experience leading annual planning, capacity modeling, and investment prioritization at scale Cross-functional expertise; ability to navigate complex structures beyond your team, understanding how Technology, Product, Sales, Finance, Legal, and Revenue operate Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $191,100 - $320,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.