Sr. Director, Project Management

Sr. Director, Project Management At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.

We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Role Specific: As a Senior Director, Project Management in Capital One’s Bank Tech Organization, you’ll lead the Bank Modernization initiative driving innovation, optimizing operational efficiencies and fueling the bank's future. Candidates should have a passion for technology in financial services, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage large complex programs with energy and excitement. General Responsibilities: Strategic Leadership & Governance: Align project portfolios with strategy and growth goals, defining success criteria and portfolio governance models.

Executive Communication & Stakeholder Management: Serve as the primary liaison between executive leadership and teams, presenting project updates, risks, and recommendations. Enterprise-wide Mobilization: Drive the program roadmap using insights from survey data and industry trends to ensure teams remain focused on the highest-leverage AI opportunities. Operational Excellence: Maintain our "Always be Well-Managed" standard, ensuring that even the most evolutionary process changes meet Capital One’s high bar for governance and security.

The candidate will: Exhibit outstanding influencing skills to effectively drive program efforts Demonstrate a proven track record of excellent project management in a highly regulated environment, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports, extended team members or third party resources Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders to manage, inform and influence outcomes Have the "Trailblazer" Mindset: You must be comfortable with ambiguity and have a proven track record of managing "sophisticated failures" that lead to long-term success. Influence & Narrative: The ability to tell a compelling story to executives and engineers alike, turning raw data into a vision that motivates 140+ pioneers. Risk Mitigation & Escalation: Act as the final escalation point for critical issues and identify complex portfolio-level risks.

Cross-Functional Orchestration: Partner deeply with leaders across the company, to communicate, update, plan for and adjust to shifting priorities. Learning Synthesis & Evangelism: Distill complex learnings from the initial 15-team wave into actionable playbooks that can be scaled across the entire enterprise. Change Management: Lead the cultural shift toward process and team changes that shift how we operate based on the evolution of the approach.

Focus on Leverage: A ruthless ability to guard teams against low-leverage work and distractions. AI Literacy: A deep curiosity for (and ideally experience with) AI/ML tools, Agentic AI, and how LLMs are transforming the SDLC (Software Development Life Cycle). Ability to evaluate technology-assisted outputs using strong judgment and accountability Basic Qualifications: Bachelor’s Degree At least 9 years of project or program management experience At least 7 years of People Management experience Preferred Qualifications: Master’s Degree or MBA 10+ years of project or program management experience 10+ years of people leadership experience Project Management Professional (PMP), Lean, Agile or Six Sigma certification 5+ years of project management experience leading cross functional programs in risk 3+ years of experience working in the financial services industry Experience in project management and cross-functional coordination At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e.

H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $238,700 - $272,400 for Sr. Director, Project Mgmt New York, NY: $260,400 - $297,200 for Sr.

Director, Project Mgmt Richmond, VA: $217,000 - $247,700 for Sr. Director, Project Mgmt Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).