Company Strategy & Operations

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team & role 

The Company Strategy & Operations team is responsible for designing and operating Stripe’s company ‘operating system’. This involves designing and orchestrating long-range and annual planning, managing company and leadership operations including critical leadership forums, and undertaking cross-functional strategic projects that identifies new opportunities and improves how Stripe runs its business. The team works closely with every function across Stripe, acting as "conductors of the orchestra" to ensure coordinated efforts and strategic alignment.

What you’ll do

In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically, you’ll:

• Play a leadership role in planning, guiding the short/medium/long term investments we make as a business and driving strategic clarity across the company
• Work on cross-cutting company strategy projects and collaborate with teams to implement changes
• Operate one or more of our senior leadership forums, setting the agenda and attention for Stripe’s most senior leaders
• Across the above, tackle a variety of ‘0 to 1’ problems and incubate new teams/processes/solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of experience in strategy & operations, finance, product management, or similar roles at technology companies 
• Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
• Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions  
• Passion for digging deep into data and problem solving
• Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales 
• Demonstrated ability to thrive in influence without authority environments
• Good balance of business and technical acumen
• An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity
• Experience acting as a thought partner to C-level executives

Preferred qualifications 

• Payments ecosystem, or experience in finance or fintech is a plus.
• Experience facilitating large meetings with a strong focus on goals and outcomes 
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams 
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience