Data Analytics, Senior Analyst (Tableau exp mandatory)

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About the Role We're looking for a Data Analytics, Senior Analyst to join our Renewals Data & Insights team. This is a high-impact role for a self-driven professional who can operate independently, and contribute across full lifecycle of analytics solutions from requirements to delivery. You'll be a trusted partner to business teams, driving adoption, capturing feedback, and keeping things running smoothly without needing close oversight.

Responsibilities * Dashboard Development: Design, develop, and maintain production-grade Tableau dashboards and visualizations; translate business requirements into scalable, performant, and user-friendly solutions; optimize data sources, extracts, and live connections for reliability and speed * Data Architecture: Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance * Adoption: Proactively engage stakeholders to drive dashboard adoption and self-service analytics across the organization * Operational Support: Provide responsive support, including assistance with time-sensitive escalations and high-priority requests; monitor dashboard health and proactively resolve issues before they impact stakeholders * Documentation: Maintain clear, up-to-date documentation for dashboards, data sources, and support processes What Success Looks Like * Stakeholders trust and actively use the dashboards you own - adoption and engagement metrics trend up * Enhancements are delivered within agreed timelines with minimal follow-up needed * You are the go-to person for Tableau on the team - stakeholders reach out to you directly and proactively * Issues are identified and resolved before they escalate - you don't wait to be asked * New users are onboarded smoothly and become self-sufficient quickly Desired Skills & Experience * 5+ years of experience in renewals/sales analytics, business intelligence, or a related field * Strong proficiency in Tableau; ability to write complex calculated fields, LOD expressions, table calculations, and dynamic parameters; experience optimizing workbook performance - load times, extract strategies, and efficient viz design * Solid SQL skills with hands-on experience with Snowflake or equivalent enterprise data warehouse * Strong communication and interpersonal skills - able to make data accessible to both technical and non-technical audiences * Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies * Familiarity with Salesforce CRM, CRM Analytics is a plus * Experience working in Agile/Scrum environments Education * Bachelor’s degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best .

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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