Senior Manager / Director Product - GTM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a strategic and mission-driven Director of Product Management to lead the evolution of Agentforce Public Sector Solution. In this role, you will be responsible for defining the next generation of government services, moving beyond simple systems of record to intelligent platforms that transform the citizen experience. Whether you are a domain expert in government programs or a master of growth strategy, your mission will be to ensure our technology meets the high-stakes demands of public administration while driving meaningful digital transformation.

The Role As a Director on this team, you will sit at the intersection of technology, market strategy and GTM execution . You will lead the product vision for critical government workflows, ensuring our solutions are not only compliant and secure but also intuitive enough to serve diverse populations. You will define a roadmap that balances continuous innovation with the urgent requirements of agency leaders, ensuring our products deliver both revenue growth and public impact.

Key Responsibilities Vision & Roadmap: Own the product lifecycle for key Public Sector domains, identifying high-impact opportunities to modernize legacy government processes. Strategic GTM: Partner with Sales and Marketing to craft compelling value propositions and Go-To-Market strategies that navigate the complexities of government procurement. Domain Leadership: Serve as a high-level advisor on specific public sector verticals, ensuring the product addresses the nuances of policy, equity, and regulatory compliance.

Cross-Functional Influence: Collaborate with engineering and design to prioritize features that solve real-world "paperwork hurdles," making services like benefit distribution or licensing more seamless. Executive Advocacy: Represent the Public Sector product suite to internal executives and external government stakeholders, articulating how our platform drives efficiency and public trust. We are looking for a leader who brings deep expertise in one of the following tracks: Product Strategy & GTM Expert Growth Mastery: A background in scaling enterprise-grade SaaS products, specifically focusing on product-led growth and market expansion.

Category Strategy: Experience defining "What’s Next" for a product line, including entering new markets or repositioning existing tools to solve emerging industry problems. Commercial Acumen: Strong ability to translate complex product capabilities into clear business outcomes for government CIOs and program directors. Core Qualifications Leadership Experience: 10+ Significant experience in a product leadership or strategic advisory role, with a track record of managing complex stakeholder environments.

Problem Solver: A natural ability to take messy, bureaucratic challenges and distill them into elegant, scalable product solutions. Communication: Exceptional storytelling skills; the ability to move comfortably between a policy briefing with a Governor’s office and a roadmap review with developers. Impact-Oriented: A genuine passion for using technology to improve the lives of citizens and the efficiency of public institutions.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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