Senior Manager, Strategy & Operations - Missionforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role Reporting to the Senior Director of Strategy & Operations, you will operate as a thinking partner and execution arm on the hardest, most ambiguous problems facing the Missionforce business. This is not a functional role with clearly defined swim lanes. Instead, you work alongside the Senior Director on whatever matters most — translating complexity, driving cross-functional workstreams, and building the materials that help leadership make decisions.

This role is an apprenticeship in executive problem-solving. You'll get exposure to the full range of challenges facing a high-growth government cloud business — commercial, technical, organizational — and build the judgment and versatility to operate at the next level. What You'll Do Own pieces of the hardest problems.

When the Senior Director is working a complex, cross-functional issue, you take ownership of critical components — running analysis, coordinating stakeholders, drafting materials, and driving follow-through Build executive-ready content. You translate messy, incomplete information into clear, structured slides and narratives that executives can quickly understand and act on Develop solutions across functional boundaries. You work across Sales, Engineering, Finance, Product, Legal, and other teams to drive progress on initiatives that don't fit neatly into anyone's existing mandate Stay current on the business.

You proactively track what's happening across the organization — major deals, technical milestones, organizational changes — so you can spot connections and surface insights Operate with increasing independence. Early on, you'll work closely with the Senior Director. Over time, you'll take on problems end-to-end.

What We're Looking For 5–7 years in strategy consulting, investment banking, or corporate strategy. Demonstrated ability to learn quickly across very different contexts — you're comfortable getting up to speed on technical, financial, and organizational topics Strong analytical and communication skills; ability to structure thinking clearly in writing and slides High tolerance for ambiguity and comfort working on problems without a clear roadmap Bias toward action and follow-through — you don't just identify problems, you drive them to resolution Experience working with or presenting to senior executives preferred #LI-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best .

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all.

And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually.

In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.