Director, Technology Risk and Controls

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Applications will be accepted until 07/01/2026. Job Title: Director, Technology Risk and Controls (Revenue Ecosystem) About the Role Salesforce is seeking a Director, Technology Risk and Controls to join our Digital Enterprise Technology (DET) organization. As a senior leader within the Technology Risk and Controls team, you will build and lead a team of SOX IT subject matter experts serving as the second line of defense for DET's Revenue technology ecosystem.

Your team will be the connective tissue between Revenue-supporting engineering teams, Finance SOX partners, and external auditors — ensuring control execution, audit readiness, and a transparent risk posture across the Quote-to-Cash lifecycle. This is a high-visibility, high-impact role at the intersection of financial compliance, technology risk, and operational transformation. You will shape the strategic direction of SOX IT compliance for systems that directly underpin Salesforce's revenue engine, while building the team and processes that will define how the organization defends its control environment for years to come.

Your Impact — Responsibilities Team Leadership: Build, scale, and develop a high-performing team of SOX IT subject matter experts, providing strategic direction for the second line of defense within the Revenue technology ecosystem. Foster a culture of accountability, continuous improvement, and technical excellence. Audit Partnership: Serve as the primary SOX IT audit liaison between DET Revenue technology teams, business process second line functions, and audit stakeholders.

Align on risk methodologies, project timelines, and integrated compliance strategies to ensure seamless audit execution. Control Readiness: Partner closely with Revenue-supporting SOX teams on audit readiness for Quote-to-Cash projects, including performing walkthroughs to determine system scoping, guiding control implementation, and ensuring project documentation meets internal standards. Operational Efficiency: Identify and drive opportunities to consolidate redundant controls and transition manual processes to automated testing, reducing audit effort and increasing the scalability of the compliance program.

Executive Reporting: Deliver clear, data-driven reporting to DET leadership on the SOX IT control health of Revenue (Quote-to-Cash) supporting systems, surfacing risks proactively and advocating for program enhancements. Minimum Qualifications Education: Bachelor's degree in Information Systems, Accounting, Computer Science, or a related field, or equivalent professional work experience. Experience: 12+ years of experience in technology risk and controls, with 7+ years of direct experience leading a SOX IT controls team in a second line capacity.

Revenue Cycle System Expertise: Deep subject matter expertise in Revenue Cycle (Quote-to-Cash) systems, including the design and oversight of ITGCs and automated application controls; proven track record leading IT SOX readiness for new system implementations and ensuring SDLC compliance for all in-scope financial reporting projects. SOX Program Leadership: Extensive experience managing large-scale SOX compliance programs and a proven track record of successfully defending control environments to external auditors. Communication: Strong ability to convey complex financial compliance and technology risk concepts to non-technical stakeholders at all levels, including executive leadership.

People Leadership: Proven ability to build, mentor, and inspire high-performing teams, with demonstrated success influencing stakeholders across Technology, Finance, and Audit. Preferred Qualifications Proven track record in control rationalization and automation within Quote-to-Cash, Commissions, or Billing lifecycles to measurably reduce manual audit effort. Hands-on experience leveraging enterprise GRC platforms (e.g., AuditBoard, ServiceNow GRC) to centralize risk oversight and streamline the audit lifecycle.

Experience building and maturing second line compliance or audit functions from the ground up. Functional familiarity with Salesforce architecture and platform capabilities as they relate to financial controls. Advanced professional certifications: CISA, CRISC, and/or CISSP strongly preferred.

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Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.