Sr. Account Solution Engineer, Marketing & Commerce Cloud

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Location: Taiwan Strategic Focus: Semiconductor/High-Tech, Financial Services, Retail & Distribution Job Description Summary The Solutions Department is a strategic team that bridges the gap between business vision and technical reality. As a Sr. Account Solution Engineer , you are a specialist pre-sales expert covering Salesforce's Digital portfolio, including Marketing Cloud (Engagement, Personalization, Intelligence, Data Cloud) and Commerce Cloud (B2C, B2B, Order Management).

You will be working closely with Account Executives and the Taiwan core SE team, you will serve as a trusted advisor and digital transformation specialist. You will help customers across Taiwan’s key industries design and realize their end-to-end customer experience vision—from initial marketing engagement through to the final purchase. Role Responsibilities | 工作內容 1.

Solution Proposals & Strategic Planning (解決方案提案活動) Strategic Vision: Formulate digital solutions tailored to customer business needs and assist in planning future-proof roadmaps that integrate marketing and commerce. Customized Demonstrations: Create and deliver high-impact, customized demonstrations to provide a concrete vision for solving complex digital challenges. Proposal Excellence: Develop comprehensive technical proposals focusing on solution architecture, data flow, and implementation strategies.

2. Development of Sales Assets (銷售工具與資產開發) AI Innovation: Leverage expertise to create industry-specific solution templates and assets for advancing Agentforce and Generative AI initiatives within the digital stack. Best Practices: Contribute to the global SE community by developing reusable assets that showcase the power of Data Cloud for Marketing and Commerce.

3. Marketing & Event Support (行銷活動支援) Thought Leadership: Act as a subject matter expert at seminars, webinars, and major industry events. Brand Advocacy: Conduct high-visibility demonstrations that showcase Salesforce’s leadership in the Taiwan market.

Core Requirements | 基本條件 Experience: 5–7 years of experience in Presales (CRM, ERP, MarTech, or E-commerce) or equivalent experience in System Integration (SI) , Project Management , or Consulting . Communication: Proven track record of delivering compelling presentations and technical demonstrations to executive-level audiences (C-suite). Industry Knowledge: Familiarity with the Taiwan market landscape, specifically within Semiconductor/High-Tech, FSI, or Retail sectors.

Language: Fluency in Mandarin and English is required. Preferred Requirements | 加分條件 Salesforce Expertise: Hands-on experience with Salesforce Marketing Cloud or Commerce Cloud is highly preferred. Technical Depth: Skills in demo development, environment customization, and API integrations.

Project Leadership: PM experience in large-scale SI projects or enterprise-level digital transformations. Future Tech: A deep understanding of AI, automation, and Big Data (Data Cloud) applications in a business context. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.

Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly?

It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.