Employee Success Operations Senior Administrator

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The ES Data Ops and Integrations Team is seeking a detail oriented, Workday-savvy Employee Data Analyst. In this role, you will be responsible for managing employee data processes within Workday HCM, Mass Load processing (EIB - Enterprise Interface Builder), and ensuring data integrity and compliance. You’ll also be responsible for employee data quality control efforts and contribute to projects, playing a vital part in maintaining seamless and accurate HR data operations.

Responsibilities: Recommend enhancements to the Workday system to improve efficiency and user experience. Identify solutions to support evolving business priorities and centralize testing of all configuration changes. Assist in end-to-end UAT for Workday updates, ensuring security access, business processes, and EIB mass loads function as expected.

Support testing and configuration of new projects, enhancements, and system integrations. Maintain documentation for new business processes, including updating existing documentation based on enhancement made to existing processes and tools Investigate and resolve issues, conducting root cause analysis and implementing preventive measures. Stay updated on Workday releases and challenge existing decisions to optimize Workday functionality for a global organization.

Contribute to multiple enterprise level projects. Create, maintain and support a variety of standard and custom reports to provide business insight into HR data in line with the reporting/ governance model. Analyze data audits to identify and implement improvements in data quality.

Assist in the training and on-boarding of new team members. Requirements: 4+ years of progressive experience working in an HRIS system (Workday required). Must have expertise in Workday HCM module and EIB processing.

Strong understanding of HR data, its usage, audits, and quality control measures. Proficiency in HR processes, policies, and programs. Intermediate to advanced Excel skills, working with large datasets and advanced formulas.

Strong problem-solving skills—able to identify issues and develop effective solutions. Exceptional communication skills, with comfort in presenting to senior leadership. Ability to prioritize tasks and work under pressure in a fast-paced environment.

Customer-focused mindset with the ability to collaborate cross-functionally and meet tight deadlines. High attention to detail, ensuring accuracy and integrity. Commitment to confidentiality and ability to handle highly sensitive data with integrity.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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