Executive Business Partner

At Mercury, we’re building a better way to bank* for all types of businesses. We started by imagining what the best banking platform for startups would be like. Fast forward a few short years, and we are adding more and more financial tools to support businesses as they grow. And it’s not just startups - we have customers in ecommerce, non-profit, crypto, and other industries as well.

Executive Business Partner to the CEO is a high visibility role managing complex schedules and acting as a gatekeeper to ensure the CEO’s efficiency and focus on core objectives. You will also drive efficiencies always looking for ways to proactively get in front of challenges.

We are looking for someone who is unafraid to try new things, embrace new ideas, and who welcomes suggestions for how we can iterate on our processes.

This role is open to candidates regardless of location; however, availability to work West Coast (Pacific Time) business hours is required. Candidates based in the San Francisco Bay Area are preferred but not required.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Oversee complex calendar management and scheduling.
• Operate with the utmost trust and maintain strict confidentiality.
• Manage the CEO’s inbox: filter, forward, highlight or respond accordingly.
• Manage, assess and predict the day-to-day needs of the CEO to ensure they are prepared and organized for all internal and external meetings and events.
• Make recommendations for time management, prioritization, delegation, and organization.
• Escalate and track customer issues that come directly to the CEO as appropriate.
• Liaise with Board members and external executive offices.
• Assist with ad hoc projects, events, onsites (virtual and in-person) and travel arrangements as needed.
• Work as part of the Executive Assistant team to consistently uplevel the EA function.

You should:

• Have experience supporting C-suite executives at a high-growth, technology startup.
• Be an active listener who indexes high on patience, attention, and empathy.
• Be dependable, discrete, incredibly organized with superb attention to detail and a strong ability to execute.
• Have excellent time management skills with the ability to quickly shift tasks and priorities as needed.
• Have a knack for working across various roles and teams in a fast-paced, often ambiguous environment while remaining flexible, proactive and resourceful.
• Be able to communicate, perform, and react well under pressure or through ambiguity.
• Enjoy optimizing processes to make them more efficient.
• Be adept at handling sensitive information and situations with care and confidence.
• Proactively anticipate and respond to the needs of others.
• Have diverse interests and enjoy learning about other peoples’ interests.
• Have a sense of humor (doesn’t have to be a good one).

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $122,400 - $153,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $110,200 - $137,700
• Canadian employees: CAN 115,700 - 144,600

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.]

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