Product Manager: Platform Enablement, Core Services

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.

The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.

We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.

In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Workday is seeking a technically astute, highly collaborative Product Manager to join our Platform Enablement team - where we provide the core services, UI patterns, and developer tooling that make Workday easier to build on, safer to evolve, and more operable by both humans and machines.

In this role, you will oversee a range of mission-critical infrastructure products that serve as the "paved road" for Workday developers, end-users, and autonomous agents alike.You will manage the lifecycle of foundational services, balancing the need to decommission legacy systems with the drive to build modern, API-rich architectures. This role demands a PM who can navigate deep technical complexity while translating technical wins into clear strategic value for executive stakeholders and high-profile partners. This is a unique opportunity to make a significant impact on enhancing Workday's user experience for our 10,000+ customers!

About the Role As a Product Manager on Platform Enablement, you will: Partner closely with senior engineering leads and architects to define the roadmap for core infrastructure, including the modernization of document transformation engines and UI orchestration layers. Lead the transition from legacy "background utilities" to a decoupled, microservices-based ecosystem. You will own the strategy for moving high-stakes workloads to modern, secure, and performant services.

Act as the primary interface for high-priority external partners and internal application teams. You will negotiate requirements for high-capacity system demands (e.g., massive-scale exports) while protecting system stability and performance. Define and monitor Service Level Objectives (SLOs) focused on Availability, Throughput, and Saturation.

Drive initiatives to enhance system telemetry and automated testing frameworks to catch regressions before they reach production. Advocate for and define machine-readable interfaces and deterministic APIs that allow our platform to be consumed efficiently by both humans and new technology paradigms. Proactively leverage data to understand product usage, identify signs of system misuse, and validate the business impact of infrastructure investments to inform strategic decisions.

About You Basic Qualifications: 4+ years of experience in product management, engineering, or an equivalent, with experience building and maintaining complex backend solutions or infrastructure platforms. 4+ years of experience collaborating deeply with engineering teams to deliver high-scale, market-leading functionality. Other Qualifications: Demonstrated ability to understand complex backend architectures, APIs, and the nuances of distributed systems.

Experience managing the migration or deprecation of legacy technologies in favor of modern cloud-native solutions Excellent ability to articulate technical concepts and infrastructure trade-offs to diverse audiences, from engineers to executive partners. Familiarity with observability tools, error messaging systems, and performance testing frameworks used to diagnose issues in complicated services. A track record of making informed, data-driven decisions in ambiguous situations and a desire to bring engineering teams along on the strategic journey.

Experience conducting research to gather and analyze information, leading to a deeper understanding of complex problems and the formulation of effective solutions. A strong background in partner management, including identifying key team members, understanding their needs, and developing effective communication and management strategies. Demonstrated ability in critical thinking, with experience identifying market opportunities and developing long-term product strategies amongst a technical landscape to achieve a competitive advantage.

Experience with AI technologies and their application in software development and/or UI delivery. Exceptional skills in decision making, including the ability to apply various decision-making frameworks, assess risk, and balance intuition with logical reasoning. Excellent communication and presentation abilities.

A collaborative and eager-to-learn mentality. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Workday Pay Transparency Statement T he annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.

Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here .

Primary Location: CAN.BC.Victoria Primary CAN Base Pay Range: $113,000 - $169,600 CAD Additional CAN Location(s) Base Pay Range: $113,000 - $169,600 CAD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com .

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