Manager, Competitive Intelligence

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Job Summary The Competitive Intelligence (CI) Team is looking for a strategic and analytical professional to lead Competitive Intelligence for our Commerce Cloud business. This is a high-impact role based in India with a global remit, helping to shape the market position and sales success of our B2B and B2C commerce platforms worldwide. The ideal candidate is a proactive researcher and storyteller who can transform complex competitive data into actionable insights.

As this role supports a global organization, the successful candidate should be comfortable collaborating across international time zones, including occasional flexibility for syncs with stakeholders on the US West Coast. Responsibilities Strategic Collaboration: Partner with executive leadership and the Commerce Cloud Product, Marketing, and Sales teams to refine our competitive positioning. Sales Enablement: Create high-quality tactical tools - including battlecards, field guides, and FAQs - to help global sales teams win.

Market Monitoring: Research and articulate the strategies of key competitors in the commerce space (e.g., Shopify, Adobe/Magento, BigCommerce). Trend Analysis: Identify emerging shifts in the digital commerce landscape to help inform our product roadmap and go-to-market strategies. Executive Presence: Present findings to senior leadership and provide real-time deal support for high-priority global sales opportunities.

Skills and Experience General Experience: Experience in enterprise SaaS (e.g., Competitive Intelligence, Management Consulting, Sales Engineering, or Product Marketing). Domain Knowledge (Preferred): Familiarity with e-commerce, Digital Experience Platforms (DXP), or retail technology is helpful but not required. Strategic Capability: Strong analytical skills with the ability to turn market signals into clear, persuasive sales messaging.

Communication: Exceptional writing and presentation skills; ability to simplify technical concepts for a sales audience. Global Mindset: Experience working in a global environment and navigating different regional business cultures. Education: Bachelor’s degree in a relevant field (MBA preferred).

Global Collaboration & Timing Global Scope: This is an India-based role with a global remit, supporting stakeholders and sales teams across multiple international regions. Flexible Collaboration: While based in India, the role requires the ability to periodically align schedules for meetings with US-based product and leadership teams (Pacific Time). We value work-life balance and focus on outcomes over specific "clock-in" times.

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