Manager, Operations - RiskOps

Position Summary... What you'll do... Role Summary: We are seeking a detail-oriented and execution-focused Manager of Risk Operations to support Walmart’s Last Mile Delivery (LMD) Trust & Safety organization.

This role supports the execution of operational initiatives that strengthen driver safety, ensure fairness, and protect platform integrity. About the team: Operational Execution : Execute risk mitigation initiatives aligned to the program strategy, ensuring timely and consistent delivery. Workplan Management : Translate strategic direction into actionable workplans, timelines, and deliverables.

Risk Analysis Support: Support risk assessments through data collection, analysis, and documentation of claims, incidents, and litigation trends. Process & Controls: Monitor and respond to risk-related controls and alerts across LMD operations and external partnerships. Tracking & Reporting: Track program progress, maintain reporting artifacts, and provide updates to leadership.

Litigation and Claims Support : Manage execution of legal and regulatory inquiries to ensure timely and accurate production of incident case records. What you’ll bring 3+ years of experience in risk management, operations, claims management, program management, or related fields Strong organizational, analytical, and problem-solving skills Ability to manage multiple workstreams and execute against defined priorities Strong written and verbal communication skills Experience working in cross-functional or matrixed organizations Exposure to legal discovery processes, claims operations, or litigation support work Demonstrated ability to operate with sound judgment and discretion when handling sensitive information Experience using data and tracking tools to support program execution and reporting At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification Primary Location... 802 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.