Product Manager, Merchandising Platform

The Community You Will Join:

Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.

The Difference You Will Make:

Lead the vision and execution of a global, campaign-based merchandising platform that powers the discovery and promotion of Airbnb’s offerings and promotions—including Homes, Services, Experiences, Hotels, and new verticals—across all app and engagement channels. You will drive the orchestration of targeted, measurable campaigns, partner with creative and operations teams to launch tentpole and regional initiatives, and leverage AI to optimize campaign development and efficiency. Your work will directly deliver incremental revenue, expand new business lines, and delight guests at every step of their journey.

A Typical Day: 

• Lead the product vision, strategy, and platform roadmap that supports the merchandising needs of key business verticals (e.g. Homes, Services, Experiences, International) and new bets (e.g. Hotels, Luxe, Partnerships)
• Build and scale a flexible, configurable platform for rapid testing and deployment of merchandising formats and offers/incentives.
• Incorporate the latest AI technologies to automate targeting, creative asset generation, and campaign management.
• Define and measure campaign performance, revenue lift, and guest engagement.
• Partner with creative and operations teams to manage campaign calendars, assets, and global coordination.
• Efficiently execute to ship products and deliver impact for our business and users.

Your Expertise:

• 8+ years of product management experience, ideally in building platforms and campaign based marketing technology or ads /promotions systems.
• Familiarity with AI automation in campaign management.
• Track record of driving incremental revenue and scaling global programs.
• Entrepreneurial experience of taking an idea to reality.
• Demonstrated track record of building cross-functional and executive leadership alignment.  
• Desire to do individual contributor product management work.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in San Francisco, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.