EMR (Emergency Medical Responder)

About Metro Ambulance At Metro Ambulance, our people are at the heart of everything we do. We are proud to provide compassionate, reliable, and patient-centered care to every individual we serve — and we recognize that delivering that level of care starts with our team. We strive to be the employer of choice in the EMS industry, creating a workplace where employees are supported, respected, and encouraged to grow.

Our teams represent the best in the field — combining professionalism, empathy, and teamwork to make a meaningful difference every day. Whether you’re starting your EMS career or preparing to become an EMT, Metro offers structured growth opportunities and the training to help you reach the next level. Position Summary The Emergency Medical Responder (EMR) works alongside an EMT partner to provide safe, professional, and compassionate care during emergency and non-emergency transport.

The EMR supports patient assessment, assists with transport operations, and ensures a high standard of service and safety on every call. Responsibilities • Assist in providing Basic Life Support (BLS) under the direction of an EMT or higher-level provider. • Drive emergency vehicles safely and in accordance with company policy and state regulations.

• Support patient movement, lifting, and transfer using approved equipment and proper body mechanics. • Maintain communication with dispatch and field supervisors regarding transport status and updates. • Ensure vehicles and equipment are properly stocked, sanitized, and maintained.
• Demonstrate professionalism and empathy when interacting with patients, families, and healthcare personnel. • Accurately document all care, transport details, and observations according to company policy. • Participate in company training and continuing education to maintain certification and skill proficiency.

Qualifications • Valid Emergency Medical Responder (EMR) Certification • Valid CPR/BLS Certification • Valid Driver’s License and clean driving record • High School Diploma or GED • Must be 21 years of age or older • Ability to lift up to 125 pounds with assistance • Strong teamwork, communication, and customer service skills • Ability to remain calm and professional in high-stress situations Why Metro Ambulance • Competitive Pay: $20 - $24/ hour • Shift Differentials - Friday, Saturday, Sunday & Overnight +$3 • Flexible Scheduling: Full-Time, Part-Time, or Per Diem • Career Growth Opportunities: EMR → EMT → Leadership Roles • Comprehensive Benefits: • Health, Dental, Vision, and Life Insurance • Paid Time Off (PTO) • 401(k) Retirement Plan • Tuition Reimbursement • Paid Training and Continuing Education • Weekly Direct Deposit Our Hiring Process We believe in transparency and respect at every step. Here’s what to expect when you apply: • Application review by our HR team • Preliminary phone or virtual screening • Onsite interview with a member of our leadership team • Conditional offer, followed by: • Certification and license verification • Background check, drug screen, and fingerprinting • Orientation and onboarding — welcome to the Metro team! Equal Opportunity Statement Metro Ambulance is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process and employment.