Commercial Account Executive, Reforge Learning

About the Team

Reforge Learning has joined forces with Miro.  As the Commercial Account Executive for Reforge Learning, you will work with our go-to-market team and cross-functionally with product, engineering, and marketing.  You will sell and deliver on Reforge Learning’s value proposition to build AI-native product teams, while championing Miro’s mission to empower teams to create the next big thing.

About the Role

What you’ll do

• Serve as the sole Commercial AE, owning the entire segment end-to-end — from inbound qualification through discovery, demo, negotiation, and close — with no shared accountability and no handoffs
• Manage and improve a renewal book of business, building proactive at-scale interventions that identify at-risk accounts early and drive meaningful retention improvement without requiring a high-touch motion for every account
• Design and implement AI-native workflows and automation that allow a single person to operate at a volume and impact level that manual processes simply can't reach
• Own the playbook  — defining the processes, cadences, and systems that will serve as the foundation for the segment and export learnings upmarket to the enterprise team over time
• Become a genuine product expert capable of having high-value conversations with product managers, VPs of Product, and CPOs about roadmaps, feedback loops, and team development
• Track and analyze your own performance data to identify what's working, iterate quickly on what isn't, and surface insights that improve outcomes across the broader commercial team

What you’ll need

• 2-4 years of B2B SaaS sales or account management experience with a consistent track record of meeting or exceeding quota in high-volume, transactional environments- you know what it feels like to own a number with no one to share it with
• Proven experience closing deals in the $10K-$30K ACV range at meaningful monthly volume-  pipeline management at pace is second nature
• Demonstrated AI fluency, not just familiarity, but a track record of actively experimenting with and building AI-driven workflows that meaningfully improve your output
• High agency and comfort operating as a team of one- you create direction rather than waiting for it and are energized by full ownership without constant oversight
• Renewal or account management experience, you understand the full customer lifecycle and know how to drive retention at scale with limited direct contact
• Comfort with ambiguity, failure, and iteration, you treat a broken motion as an opportunity, test quickly, and improve without needing permission to try something new
• Strong async communication skills- clear, concise writing that moves deals and relationships forward efficiently in a remote-first environment

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

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