New RJRP now shows Market-Observed Roles alongside verified postings — scored by our Hiring Activity algorithm. How it works →
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Market-Observed Role 🔍 Observed Likely Active (65-79)
This role was detected through Resend's hiring system and hasn't been verified directly by the employer. Our algorithm scored it as Likely Active (65-79) based on freshness, specificity, and company patterns. What does this mean? →

Customer Success Engineer

Resend
🔍 Observed
73
Hiring Activity Score
Likely Active (65-79)
  • ✅ Base score
  • ✅ Posted 1 days ago
  • ✅ has location, quality description (1946 chars)
  • ✅ 5 new listings in 30d (×0.98 age 1d)
  • ✅ High confidence (90%)
  • ✅ Direct ATS (ashby)
How the Hiring Activity Score works →
Europe / Remote / Full-time First seen 1 day, 4 hours ago Last seen 4 hours, 45 minutes ago Ashby
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Job Description

AI Summary
• Be the first point of contact for customer issues, debugging and fixing bugs while advocating for customer needs across the Resend team • Requires 3-5 years of technical support or customer success experience with expertise in email deliverability and ability to perform under pressure • Proactively build customer relationships, identify product improvements, and create documentation to streamline resolution and customer education • 100% remote role based in European timezones or Brazil with flexible schedules, joining a 45-person team backed by a16z and Y Combinator • Work with modern tech stack (Next.js, Plain, Raycast, Retool, Notion) on a low-ego team with autonomy to ship solutions and ownership of outcomes

Skills

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Quick Actions
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Job Information
  • Company:
    Resend
  • Location:
    Europe / Remote / Full-time
  • Job Type:
    Full-Time
  • Work Location:
    Remote
  • Experience Level:
    Mid
  • Source:
    Ashby
  • Status:
    Active
Activity Score
73 /100
Likely Active (73)

Higher scores indicate more likely active hiring based on listing freshness, company activity, and other signals. Learn more →

More from Resend
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We now show two types of job listings

Same commitment to real jobs. More opportunities for you. Here's how it works.

✓ Verified Employer-Verified Posts

These jobs were posted directly to RJRP by the employer. The company has been verified through our multi-step process. This is our gold standard — the employer is real, the job is real, and you can apply with confidence.

✓ 100% employer verified
🔍 Observed Market-Observed Roles

These roles were detected through employer hiring systems like Workday. They haven't been verified by the employer directly, so we score each one using our Hiring Activity Score — an algorithm that analyzes freshness, specificity, company hiring patterns, and more to estimate whether the role is actively being filled.

📊 Only high-scoring listings are shown

Our promise hasn't changed. We will never show you a listing we can't stand behind. Market-observed roles must pass our scoring threshold before they appear on RJRP. Anything that looks like a ghost job, a talent pipeline, or a dead listing gets filtered out — you'll never see it.