Solutions Architect, Digital Natives

Solutions Architect, Digital Natives (OpenAI OpCo, LLC; San Francisco, CA): Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions. Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap. Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes. Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers. Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types. Telecommuting permitted from within the U.S. Minimum requirements: Bachelor’s degree or foreign equivalent in Data Science, Computational Mathematics, or related field, plus five (5) years of experience as a Solutions Architect, Data Science Consultant, Software Engineer, or related occupation.

Must have experience with the following: - Building GenAI prototypes, proofs of concept, and demos for large multinational corporations; - Python, JavaScript, TypeScript, Node.js, React, Github; - AI application development: RAG, evals, multi-agent systems, orchestration, and caching; - Deploying solutions on AWS, GCP, Azure, containers and Docker, and serverless; - Networking basics around bastions and VPCs; - Observability tooling: Datadog and Humio; and - Enterprise security, privacy, and compliance: SOC 2, PII handling, and DLP. Salary: $175,000 - $240,000 per year About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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