Revenue Operations Analyst

You’ll join Spotify’s Revenue Operations team, supporting the Order to Cash (O2C) process that underpins how we operate and grow our business globally. This team partners closely with Finance, Sales, and Product to ensure accuracy, efficiency, and a smooth customer experience. Your work will be highly visible, helping improve the systems and processes that keep Spotify running at scale.

What You'll Do Review and support sales orders to ensure accuracy, compliance, and alignment with internal standards Monitor key processes and service levels, helping the team stay on track and meet agreed timelines Support manual processes and special projects as business needs evolve Maintain and improve customer master data across systems, including account setup, updates, and data quality checks Partner with cross-functional teams to improve workflows and address data issues impacting billing or collections Support credit processes and workflows using internal tools Handle urgent cases and escalations, partnering with leadership to resolve issues thoughtfully and efficiently Contribute to reporting, metrics tracking, and insights that support decision-making Identify opportunities to improve processes through automation or AI-driven solutions Who You Are You have 2+ years of experience in Revenue Operations, Accounts Receivable, Credit & Collections, Compliance, or a related Finance function You are experienced working with ERP systems such as SAP, Oracle, or NetSuite You are comfortable working with large datasets and have strong Excel skills You know how to manage your time, prioritize tasks, and meet deadlines in a fast-moving environment You communicate clearly and collaborate effectively across teams and stakeholders You are detail-oriented and care about accuracy and data integrity You are curious about improving processes and open to using automation or AI tools You adapt well to change and are comfortable navigating evolving priorities Where You'll Be This role is based in New York City We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2–3 times per week.