Principal, Specialist SE (Slack)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Principal Slack Solution Engineer - PACE Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.

And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era?

You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We’re looking for a Principal Solution Engineer to join our Slack team focused on helping customers reimagine how work gets done.

Are you passionate about painting the vision of a new way to work? What you will be doing Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story Partner with customers to design Slack based solutions that drive value and significant business impact Ensure that customers understand and are comfortable with how Slack protects organisations with its industry-leading security program. Support security, compliance, and architecture conversations, and help address any technical objections Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.

Contribute to the success of a rapidly growing and evolving SE organisation Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap Mentoring and coaching other SEs, account teams and partners on positioning Slack as the Agentic OS Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story Partner with customers to design Slack based solutions that drive value and significant business impact Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program. Support security, compliance, and architecture conversations, and help address any technical objections Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements. Contribute to the success of a rapidly growing and evolving SE organization Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap Mentoring and coaching other SEs, account teams and partners on positioning Slack as the Agentic OS What you should have Recommended 6 - 10 years of sales engineering or solution consulting experience in a SaaS or tech-first organization Experience within the following industries; Manufacturing, Automotive, Energy and Utilities.

Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations. A consultative approach with solving your customer’s business challenges Having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!

Extensive Slack experience, including Workflows and Integrations. Business proficiency in English. Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work Knowledge of productivity / collaboration tools landscape Familiarity with the enterprise SaaS ecosystem, AI models and modern workplace environments.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $210,910 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $196,800 - $231,980 per year.

Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.