PMM, Customer Zero and Events Sr Analyst

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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We are seeking an Associate PMM, Events to support the planning, coordination, and execution of events across the Customer Zero program and Portfolio PMM team. This is a highly collaborative, detail-oriented role focused on bringing the Agentic Enterprise narrative to life across events , from large-scale moments like Dreamforce and Connections to smaller owned events, like World Tours and third-party event experiences. You will play a critical role in ensuring events run smoothly, staff are prepared, and content is delivered with consistency and quality.

This role is ideal for someone excited to learn how content, product marketing, and events come together to create impactful customer experiences. Key Responsibilities Event Coordination & Execution Support the execution of events across: Customer Zero program Portfolio PMM initiatives Manage logistics and coordination, including: Adding and maintaining sessions in agenda builder Managing staffing assignments in Staffingforce Tracking deadlines, deliverables, and event milestones Partner with internal teams to ensure all event components are aligned and delivered on time Staffing & Readiness Create and distribute booth readiness kits and event prep materials Schedule and coordinate staff prep calls ahead of events Ensure all staffers: Understand their roles and responsibilities Are familiar with key messaging and content Are prepared to engage effectively onsite Serve as a point of contact for staffers leading up to and during events Content & Messaging Support Help ensure consistency of the Agentic Enterprise narrative across sessions, booths, and materials Support the preparation and organization of: Session content Demos Supporting materials Coordinate with PMMs and content teams to ensure assets are complete and aligned Cross-Functional Coordination Partner with: Events and production teams Creative teams Strategy and PMM stakeholders Help coordinate timelines, inputs, and deliverables across multiple stakeholders Ensure clear communication and alignment throughout the event planning process Post-Event Reporting & Continuous Improvement Support the development of: Event recaps Retrospectives Key learnings and action items Gather feedback from stakeholders and staffers Help identify opportunities to improve future events Qualifications 2–3 years of experience in marketing, events, operations, or a related field Strong organizational and project management skills High attention to detail and ability to manage multiple tasks simultaneously Strong communication and coordination skills Ability to work in a fast-paced, cross-functional environment Experience with event tools (e.g., agenda builder, staffing systems) is a plus, but not required Interest in content, product marketing, or events is highly preferred Fluent in English and Spanish Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best .

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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