Technical Program Manager, Senior Lead

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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Job Title: Technical Program Management, Senior Lead Location: Indianapolis, IN About the Team Digital Enterprise Technology (DET) blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Customer Success, Innovation, Equality, and Sustainability - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success.

We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform. The Senior Technical Program Manager (TPM) will be responsible for support of large programs, creates appropriate documentation including but not limited to: agendas, minutes, and capturing accomplishments.

Develops supporting documentation and monitors timelines and scheduled resources for projects, develops & reports on project metrics, project planning & scheduling, collation and alignment of status reports, ensures compliance with practices, policies, procedures, goals of project sponsors and approved methodologies. This position is for a highly skilled program manager with a proven experience managing complex cross functional revenue programs. Candidate must possess excellent communication skills, experience managing projects in a matrix organization, the ability to drive decisions and projects to completion, and enjoy working in a dynamic and collaborative environment.

Your Impact - Responsibilities You will be a part of the DET Shared Services organization supporting the Prospect to Cash portfolio. You must possess excellent communication skills, the ability to drive decisions and projects to completion, and enjoy working in a highly dynamic and collaborative environment. Minimum Qualifications: Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience 10+ years of program management experience with a proven track record of delivering business value; 5-7 years experience managing cross functional projects for large organizations 5-7 years experience successfully managing large programs with multiple sub-projects and project managers Understanding and ability to work in a matrix management environment Understanding the Software Development Lifecycle and Agile Software development practices Competence to leverage AI tools to multiple your effectiveness Required Qualifications: Outstanding organizational, detail-oriented, communication, and interpersonal skills Experience with Lead to Opportunity and/or Quote to Cash systems Able to work well in a cross-functional environment Complete ownership and ability to solve problems Ability to be flexible with a positive attitude and learn quickly in a dynamic environment Ability to be productive in a fast-paced environment with a minimal direction (self-starter will be a plus) Strong quantitative and analytical skills, proven ability to track and execute marketing projects, detail-oriented and able to juggle multiple projects and tasks Motivates and drives others to succeed Preferred skills and experience: Experience running large scale projects and portfolios of projects, excellent understanding of program and project management processes and procedures, methodologies, best practices; proficiency and understanding of the Google ecosystem for document sharing and collaboration.

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Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process.

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