Solutions Product Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

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The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities. This role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows.Unlike a traditional PM responsible for product feature development, this role focuses on blueprint creation, process improvement, and identifying automation opportunities, while providing structured feedback to Product. Responsibilities: Partner with customer-facing team leaders to map and analyze customer requirements for new solutions Identify operational inefficiencies, manual processes, and automation opportunities for each solution Build solution blueprints and workflow automations using current platform features Work directly with AI agents and prompting tools to design automated solutions Validate, test, and iterate blueprints for accuracy, consistency and performance Document solution architecture, demonstrations, and implementation guidelines Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability Support rollout and enablement of blueprint solutions across teams and customers Qualifications: 5+ years of experience in Financial Services (e.g., Banking, Insurance, Asset Management, Lending, or FinTech) Familiarity with financial operations, compliance, or risk-related processes (e.g., onboarding, audits, claims, or payments) Experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting Strong understanding of business workflow mapping, process modeling, and process improvement methodologies Proven experience translating business requirements into structured automated workflows or solutions Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms Excellent communication and collaboration skills across both technical and non-technical audiences Analytical mindset with ability to measure solution impact through data Preferred Qualifications: Experience in SaaS, AI automation, contact center operations, or customer experience technology Experience with prompt design or agent-based automation solutions Familiarity with feature prioritization and product feedback processes Understanding of regulatory or compliance frameworks (e.g., SOX, KYC/AML, audits, or third-party risk) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.