Head of Partner Enablement, AWS Cloud

ABOUT THE TEAM OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together to accomplish this. In pursuit of this mission, our Go-To-Market (GTM) organization helps customers understand and deploy our highly capable AI products across their businesses.

The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals working together to deliver meaningful AI solutions to users around the world. Within GTM, the Partnerships team builds and manages a strategic global ecosystem of partners designed to accelerate customer success, enable responsible AI adoption, and drive growth. Our partnerships span technology partners, systems integrators, and strategic collaborators who extend the reach and impact of OpenAI’s platform.

ABOUT THE ROLE We are seeking a Head of Partner Enablement to build and lead the programs that empower our partner ecosystem to successfully deliver value with OpenAI’s technology. This role will sit within the GTM Partnerships Enablement team and will be specifically aligned to OpenAI’s strategic AWS Cloud partnership, serving as the primary enablement lead supporting this critical relationship. This role will focus on partner enablement strategy, program development, and operational execution to ensure our partners—particularly within the AWS ecosystem—are equipped with the knowledge, tools, and resources needed to drive adoption and deliver successful implementations.

As a people manager, you will lead and grow a team responsible for developing scalable enablement programs that support our rapidly expanding partner ecosystem. You will collaborate closely with Partnerships leadership, Partner Directors, Partner Technical Success, and cross-functional GTM teams, as well as key stakeholders across AWS, to design and deliver enablement initiatives that improve partner readiness, strengthen field alignment, and accelerate joint customer outcomes. This role will help define how OpenAI enables partners globally and will play a key role in shaping the systems, processes, and content that power our partner ecosystem, with a particular focus on scaling impact through the AWS Cloud partnership.

This role is based in San Francisco. We offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Build and lead the Partner Enablement function, managing a team focused on scaling OpenAI’s partner ecosystem—especially across the AWS Cloud partnership.

• Define and execute enablement strategy to equip partners with the tools, training, and programs needed to deliver OpenAI solutions in cloud-native environments. - Design onboarding and certification programs that accelerate partner ramp, including AWS-aligned delivery and deployment models. - Develop scalable playbooks, training, and content for sales, technical, and delivery teams, with a focus on AWS GTM motions and co-sell.
• Partner with Partnerships leadership and AWS stakeholders to align enablement priorities with joint strategic goals. - Collaborate with Partner Directors to drive partner performance, pipeline, and success across AWS-led opportunities. - Work with Partner Technical Success to support delivery and track enablement impact through metrics and dashboards.
• Translate product capabilities into partner-ready messaging, training, and collateral aligned to AWS and cloud workflows. - Build and maintain a centralized hub for enablement resources, including AWS-specific materials and integrations. - Capture partner feedback and field insights to continuously improve programs and inform broader GTM strategy.

YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience building and leading partner enablement and scaled partner programs in a high-growth technology company. - Have managed and developed teams responsible for enablement, partner programs, or GTM strategy. - Bring strong program management and operational leadership skills, with the ability to drive cross-functional initiatives across complex organizations.

• Have experience working with partner ecosystems such as systems integrators, consulting firms, hyper scalers and/or technology partners. - Are comfortable collaborating across functions including Partnerships, Sales, Product, Marketing, and Technical teams. - Possess excellent communication and executive presence, with experience presenting to internal leadership and external partners.
• Have a strong interest in the AI landscape and emerging technologies, and enjoy translating complex technology into actionable programs for partners. - Thrive in fast-paced environments with high ambiguity, where building new systems and programs from the ground up is required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.

In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.