Strategic Account Executive, Retail & Consumer Goods

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Mission: The Retail and Consumer Goods industry is undergoing its biggest shift in decades. We are helping the world's most iconic brands move to the Agentic Enterprise, where autonomous AI agents and humans work together to drive unparalleled customer success. We are looking for a Strategic Account Manager to co-lead one of our largest, most exciting global sports and lifestyle brand customers, headquartered in Germany.

Operating as a dedicated co-lead on this massive single account, you do not just sell software; you shape the global digital transformation of a cultural icon. Your Role: The Strategic Quarterback: While our Specialist AEs own specific product domains, you own the holistic customer relationship and the overarching account vision. Drive the Vision: You partner closely with your Co-Account Executive to define and execute a comprehensive, multi-year strategy for this complex global account.

You balance short-term delivery with a long-term strategic roadmap. Engage the C-Suite: You act as a trusted advisor to C-level decision-makers. You evangelize AI-powered solutions (Customer 360, Agentforce) through strategic, value-based selling and compelling Points of View (POVs).

Orchestrate the Matrix: You lead a massive virtual team. You align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure one unified Salesforce vision and a seamless customer experience. Deliver the Value: You translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower the customer to achieve their global business objectives.

Who You Are: We hire for potential, strategic vision, and expertise. For this unique single-account setup, we are looking for one of these three profiles: The Enterprise SaaS Seller: You have a consistent track record of selling highly complex, multi-national enterprise software solutions. You know how to navigate global buying groups and have a strong affinity for the retail, apparel, or consumer goods industry.

The Strategy Consultant: You come from a top-tier management consulting or strategy firm. You know the sports and retail industry inside out, excel at designing C-level transformation roadmaps, and now want to translate your strategic vision into commercial success on the vendor side. The Industry Practitioner: You have lived and breathed transformation from the inside of a major global sports, lifestyle, or retail brand.

You have driven Customer Experience (CX) or digital transformation projects on the client side, understand the internal dynamics of a global retailer, and are ready to bring that insider perspective to Salesforce. What You Bring: Fluent German and English Executive Presence: You can convey leadership, direction, and confidence in every interaction, effortlessly adapting your communication style for top-down C-level discussions. Matrix Leadership: You thrive in a complex, fast-paced setting.

You know how to motivate, guide, and coordinate internal virtual teams and external partners without formal disciplinary authority. Resilience & Execution: You can navigate high-pressure environments, manage complex annual quota planning, deliver accurate forecasts, and consistently achieve revenue goals. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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