Salesforce Platform Solutions Architect

Oscar Health

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New York, New York, United States First seen 1 day, 3 hours ago Last seen 3 hours, 59 minutes ago Greenhouse

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Job Description

AI Summary

• Oversee the health, governance, and vision of Oscar's Salesforce ecosystem (Marketing Cloud, Data Cloud, Sales Cloud, Service Cloud) while serving as the bridge between business and operations teams. • Develop platform roadmaps, architect unified marketing/sales technology stacks, and design data integrity standards to eliminate silos and optimize customer journeys. • Requires 6+ years designing/implementing enterprise Salesforce solutions across multiple clouds and 4+ years in cross-cloud integrations; must hold Salesforce Certified Application Architect and System Architect certifications. • Manage vendor relationships, lead platform adoption programs, and translate business requirements into technical solutions across Marketing, Data, Tech, and Growth Ops teams. • Hybrid role based in NYC (3 days/week in-office, Thursdays required); $149,040–$195,615 base salary plus benefits, unlimited vacation, and performance bonuses.

Hi, we're Oscar. We're hiring a Salesforce Platform Solutions Architect to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

As a Salesforce Platform Solutions Architect, you will oversee the overall health, governance and vision of our salesforce ecosystem (Marketing Cloud, Data Cloud, Sales Cloud, and Service Cloud). You will will serve as the bridge between business and operations, ensuring the platform provides a secure, scalable and unified foundation for growth, retention and engagement efforts.

You will report into the Associate Director, CRM.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $149,040.00 - $195,615.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

Partner with leadership to develop the platform roadmap, driving execution by translating business objectives into actional workstreams and enhancements, ensuring investments drive measurable value and align with overall platform vision
Serve as the primary liaison between Marketing, Data, Tech, and Growth Ops, translating complex business requirements into tangible technical solutions.
Architect a unified marketing and sales technology stack, working with leadership in defining a shared infrastructure strategy that eliminates silos and optimizes the end-to-end customer journey..
Design and enforce data integrity standards like shared audience rules, naming conventions, and shared data models to ensure data synchronization across all clouds.
Manage vendor and partner relationships, including our Salesforce account teams and implementation partners.
Design and champion platform adoption and training programs/materials to ensure teams are aware of, and can leverage new features and capabilities.
Compliance with all applicable laws and regulations.
Other duties as assigned.

Requirements:

6+ years of experience in designing, implementing and managing salesforce solutions within an enterprise environment across multiple clouds, particularly marketing cloud, data cloud and sales cloud.
4+ years of experience in cross-cloud integrations, defining shared infrastructure to ensure reliable data synchronization and governance.
Salesforce certified Application Architect and System Architect.

Bonus points:

Data cloud certification.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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Job Information

Company:
Oscar Health
Location:
New York, New York, United States
Job Type:
Full-Time
Experience Level:
Senior
Source:
Greenhouse
Status:
Active

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79 /100

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