Associate, Member and Provider Initiatives

Oscar Health

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New York, New York, United States First seen 1 day, 3 hours ago Last seen 3 hours, 10 minutes ago Greenhouse

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Job Description

AI Summary

• Lead end-to-end project management and implementation of cross-functional initiatives while managing stakeholder relationships, timelines, and risk mitigation across the Member and Provider Services Operations team. • Analyze departmental performance through data collection and metrics development to identify improvement opportunities and implement mitigation strategies. • Develop change management strategies, communications plans, and operational readiness assessments to ensure successful program rollout and team preparedness for new initiatives. • Requires 3+ years of program management experience and 2+ years independently delivering projects, preferably in fast-paced operations environments; healthcare experience and relevant certifications (PMP, Lean/Six Sigma) are valued. • Hybrid NYC-based role (3 days in-office, Thursdays required) offering $101,844-$133,670 base salary, unlimited vacation, performance bonuses, and full employee benefits.

Hi, we're Oscar. We're hiring an Associate, Member and Provider Initiatives to join our MPSO Initiatives team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will work with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management and implementation skills with an ability to work across different initiatives and stakeholders at the same time.

You will report into the Senior Manager, MPSO Initiatives.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

Lead the end-to-end management of cross-functional implementations and projects. This includes project plan creation, stakeholder engagement, and managing cross-functional relationships to drive collaboration. Additionally, it involves edge case mitigation and on-time completion.
Evaluate overall departmental performance by creating, gathering, analyzing data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
Collaboratively works with all relevant internal and external stakeholder groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
Ensure department readiness for new initiatives by reviewing plan documents and technical requirements to assess impact on operations, and developing knowledge management resources, user workflows and escalation pathways.
Compliance with all applicable laws and regulations
Other duties as assigned

Requirements:

3+ years of experience in program management
2+ years of experience delivering projects / programs independently and within a team environment
Experience in a fast-paced operations environment
Successfully executed initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

Bonus points:

Experience using data and metrics to drive improvements in programs
Master's Degree
PMP Certifications or Program Management Certifications
Lean/Six Sigma Certifications
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

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Job Information

Company:
Oscar Health
Location:
New York, New York, United States
Job Type:
Internship
Experience Level:
Entry
Source:
Greenhouse
Status:
Active

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76 /100

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